• The development of your software must be based on the reference documents that you have downloaded from the GIE SESAM-Vitale Espace Industriels.
• The CNDA test environments and guides allow you to validate the development of each feature and to create the acceptance request for your software.
• This request must be attached to your application for CNDA authorisation. The CNDA, after analyzing your request, will organise a test session to grant you authorisation.

Important: To make it easier to earn your CNDA authorisation, follow the CNDA compliance testing guide to the letter.

• Watch the replay of the "INSi Teleservice Development Training" webinar (in French) from 12/17/2020
• View the support and Q&A summary
• View the AMO Teleservices Integration Support page (training and support materials for integrating health insurance teleservices).

The GIE SESAM-Vitale provides support via e-mail or telephone. The CNDA provides support via Helpdesk accessible via your personal space.

If you need to contact the GIE SESAM-Vitale service centre for problems related to INSi teleservice integration, do not forget to provide the following information to facilitate the analysis:

• the context,
• the environment (production or test)
• the trace logs (Request/Response in xml preferably)

• Submit your application via your personal space on the CNDA website.
• Upon receipt, the CNDA will give you a provisional date to complete the processing of your file.
• If the request is deemed eligible, you will be notified of a date for examination depending on the CNDA's earliest availability.
• If the request is not deemed eligible, a report will be sent to you to submit a corrective request until eligibility is obtained.

• The CNDA will perform the tests remotely from a Teamviewer session on the publisher's workstation. The duration of a test session varies from half a day to one day (depending on the features included in the software)
• These tests are carried out on the basis of the complete test guide issued by the CNDA.
• To pass a session, it is necessary for all the tests to be taken without requiring any modifications to the software.

• Being CNDA-authorised means that your solution is able to call the INSi teleservice.
• Once authorised, the CNDA issues you the production authorisation number to be integrated in the "LPS context" of each query.
• Your solution will be listed on the CNDA website and will appear in the GIE SESAM-Vitale product catalogue

Important: This authorisation does not address the requirements of the Implementation Guide produced by the ANS, which you must also follow.

If you have any problems, you can send your questions to the CNDA