Carte Vitale application (ApCV)
The carte Vitale app is the new format of the carte Vitale, which responds to current digital uses and aims to facilitate exchanges between healthcare professionals and their patients.
Getting started
A dematerialized version of the current carte vitale, the carte Vitale app takes the form of a application for smartphones. The aim is to offer policyholders a secure solution for identification and digital authentication.
In effect, the carte Vitale app is a gateway to Assurance Maladie services and functionalities, such as billing for medical procedures, access to Assurance Maladie teleservices such as the shared medical record and, for pharmacists, to the pharmaceutical record (DP).
In addition to the insured and beneficiary identification data already present on the physical Vitale card, the carte Vitale app enables the integration of new data: the National Health Identity (INS) and, eventually, data from complementary and mutual insurance organizations. (No more need for the Mutuelle card or the mutuelle attestation).
In time, the app will offer new functionalities to provide policyholders with greater convenience:
- Delegate the uses of their Vitale card to a trusted person. For example, grandparents babysitting their grandchildren.
- Securely log in to other digital healthcare services.
In practice
Adapt your services to healthcare professionals in towns or institutions to make them compatible with the carte Vitale app to ensure the transition to the dematerialized carte Vitale.
To read the carte Vitale app, the professional must have software compatible with the carte Vitale app as well as a QR Code and/or NFC reading device.
L'Assurance Maladie recommends the use of QR Code as this technology is compatible with all smartphones. NFC technology is complementary, as it is not available on IPhones and certain Android smartphones.
When ?
For historical services (PS billing, TLSi PS, etc.) the specifications are available from October 2020 on the GIE SESAM-Vitale website.
Compliance
Referencing texts relating to the carte Vitale app
Frequently asked questions
Training
To accompany you in your steps and help you deploy rapidly your products and services among healthcare professionals: relations-industriels@sesam-vitale.fr
To obtain:
- Help with the development of software compatible with the Carte Vitale appliance:
centre-de-service@sesam-vitale.fr
- Support for the first Vitale card application flow and assistance with deployment:
Documentation
Roadmap
Since March 2025, the app is availableacross the entire territory for all holders of a bank card-format ID.
Forinsured persons with another identity document, the opening of the territory is progressive :
- On July 1, 2025: it is possible to activate one's Vitale card app in 8 regions :
- Auvergne-Rhône-Alpes
- Bourgogne-Franche-Comté
- Bretagne
- Centre-Val-de-Loire
- Grand-Est
- Normandie
- Pays-de-la-Loire
- Provence-Alpes-Côte d'Azur
- By the end of 2025 : activation will be possible throughout France.
To find out more about eligibility conditions:
https://www.applicartevitale.fr/conditions.html
Our experts on the subject
Finding your way around technical doctrine
The technical doctrine presents the actions of the ministerial roadmap for the digital shift.
The carte Vitale app: The New Era of Digital Health Insurance The application carte Vitale represents a major step forward in the modernization of the French healthcare system. This smartphone application transforms the traditional physical Vitale card into a dematerialized solution, offering an improved user experience and enhanced security for policyholders.
The application doesn't just reproduce the functionality of the classic Vitale card. It integrates essential new data:
- National Health Identity (INS)
- Information from complementary and mutual insurance organizations
These additions considerably simplify administrative procedures linked to healthcare, eliminating the need to present a mutual insurance card or separate attestation.
Health data security is a top priority. The Carte Vitale app offers a highly secure digital identification and authentication solution. It also opens a new window on Assurance Maladie services, enabling insured persons to:
- Easily access their shared medical record
- Delegate the use of their Vitale card to a trusted person
- Securely identify themselves to other digital healthcare services
Healthcare professionals also benefit from this innovation.
The app facilitates:
- Billing for medical procedures
- Access to Assurance Maladie teleservices
- Consulting pharmaceutical records for pharmacists
The launch of the carte Vitale app follows a methodical roll-out plan:
- Pilot phase in 8 départements, including Loire-Atlantique and Rhône
- Objective of extension to all insured persons by the end of 2025
For a smooth transition, healthcare professionals need to adapt their equipment. They will need:
- Software compatible with the carte Vitale app
- A QR Code and/or NFC reading device
L'Assurance Maladie particularly recommends the use of the QR Code, compatible with all smartphones, thus ensuring maximum accessibility.
The carte Vitale app marks a decisive turning point in the digitization of the French healthcare system. It promises to simplify procedures, improve data security and offer a smoother experience for both policyholders and healthcare professionals. This innovation testifies to Assurance Maladie's ongoing commitment to modernizing its services and adapting to users' evolving needs in the digital age.