Carte Vitale application (ApCV)

The carte Vitale app is the new format of the carte Vitale, which responds to current digital uses and aims to facilitate exchanges between healthcare professionals and their patients.

Getting started

A dematerialized version of the current carte vitale, the Appli carte Vitale takes the form of a application for smartphones. The aim is to offer policyholders a secure solution for digital identification and authentication.

In effect, the carte Vitale app is a gateway to Assurance Maladie services and functionalities, such as billing for medical procedures, access to Assurance Maladie teleservices such as the shared medical record and, for pharmacists, to the pharmaceutical record (DP).

In addition to the insured and beneficiary identification data already present on the physical Vitale card, the carte Vitale app enables the integration of new data: the National Health Identity (INS) and, eventually, data from complementary and mutual insurance organizations. (No more need for the Mutuelle card or the mutuelle attestation).

In time, the app will offer new functionalities to provide policyholders with greater convenience:

  • Delegate the uses of their Vitale card to a trusted person. For example, grandparents babysitting their grandchildren.
  • Securely log in to other digital healthcare services.

In practice

Adapt your services to healthcare professionals in towns or institutions to make them compatible with the carte Vitale app to ensure the transition to the dematerialized carte Vitale.

To read the carte Vitale app, the professional must have software compatible with the carte Vitale app as well as a QR Code and/or NFC reading device.

L'Assurance Maladie recommends the use of QR Code as this technology is compatible with all smartphones. NFC technology is complementary, as it is not available on IPhones and certain Android smartphones.

GIE SESAM Vitale supports your project.

Training

To accompany you in your steps and help you deploy rapidly your products and services among healthcare professionals: relations-industriels@sesam-vitale.fr

To obtain:

  • Help with the development of software compatible with the Carte Vitale appliance:

centre-de-service@sesam-vitale.fr

  • Support for the first Vitale card application flow and assistance with deployment:

deploiementApCV-RI@sesam-vitale.fr

Roadmap

Next steps in the project.

After an initial trial run in 2 départements, the carte Vitale app has entered a larger-scale pilot phase in 8 départements (Rhône and Alpes-Maritimes, Loire-Atlantique, Puy-de-Dôme, Sarthe, Seine-Maritime, Bas-Rhin, Saône-et-Loire).

  • Late 2025

    All insured persons should be able to benefit from the carte Vitale app.

Our experts on the subject

Emmanuel Gomez,

CNAM

Pierre Bachelor,

CNAM

G_NIUS saves you time

Tools to help you with your project.

INS Regulatory Fact sheet

The National Health Identity (INS) enables all players to use the same unique, long-lasting identity for the user.

FranceConnect regulatory fact sheet

FranceConnect is a federator of identity providers. It enables players offering digital healthcare services to identify their users based on the sensitivity of the service.

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L'Appli Carte Vitale: The New Era of Digital Health Insurance The Application Carte Vitale represents a major step forward in the modernization of the French healthcare system. This smartphone application transforms the traditional physical Vitale card into a dematerialized solution, offering an improved user experience and enhanced security for policyholders.
The application doesn't just reproduce the functionality of the classic Vitale card. It integrates essential new data:

  • National Health Identity (INS)
  • Information from complementary and mutual insurance organizations

These additions considerably simplify administrative procedures linked to healthcare, eliminating the need to present a mutual insurance card or separate attestation.
Health data security is an absolute priority. The Carte Vitale App offers a highly secure digital identification and authentication solution. It also opens a new window on Assurance Maladie services, enabling insured persons to:

  • Easily access their shared medical record
  • Delegate the use of their Carte Vitale to a trusted person
  • Securely identify themselves to other digital healthcare services

Healthcare professionals also benefit from this innovation.

The application facilitates:

  • The billing of medical procedures
  • Access to Assurance Maladie teleservices
  • The consultation of pharmaceutical records for pharmacists

The launch of the Carte Vitale Appli follows a methodical roll-out plan:

  1. Pilot phase in 8 départements, including Loire-Atlantique and Rhône
  2. Objective of extension to all insured persons by the end of 2025


For a smooth transition, healthcare professionals need to adapt their equipment. They will need:

  • Software compatible with the Appli Carte Vitale
  • A QR Code and/or NFC reading device

L'Assurance Maladie particularly recommends the use of the QR Code, compatible with all smartphones, thus ensuring maximum accessibility.

The Appli Carte Vitale marks a decisive turning point in the digitization of the French healthcare system. It promises to simplify procedures, improve data security and offer a smoother experience for both policyholders and healthcare professionals. This innovation testifies to Assurance Maladie's ongoing commitment to modernizing its services and adapting to users' evolving needs in the digital age.

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