20% of the French population is affected by a disability and 40% of the French population is faced with a temporary or permanent disability. 

Standards (RGAA) already exist and should be capitalised on.

The expected telehealth projects must allow people with disabilities (motor, psychic, mental or sensory) easier access to care, without accentuating the digital divide. The following technological fields will be favoured in particular :

• Digital telehealth solutions respecting the General Accessibility Improvement Reference System (RGAA);
• Digital solutions co-designed and tested by people with disabilities and/or associations representing them.

The proposed solutions must be in line with the guidelines of the inter-ministerial committee on disability (CIH) and with the recommendations of the "Accessibility of teleconsultation" working group led by the General Directorate for Healthcare.